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Persistence of custom form value in Customer Center sales order

edited Dec 3, 2019 2:46PM in General 1 comment

Hey all - first time posting; this forum has been immensely useful. I have been pretty frustrated by this particular problem today though, and couldn't find any answers anywhere so I thought I'd reach out to the group.

I am setting up our customer center role, and I've got a custom transaction form to allow certain customers to enter their own sales orders. I have this set as the preferred form globally for Sales Order (External) type forms, and also set as the preferred form for the User Role in question (the one we're assigning to customer accounts in order to let them use the customer center).

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