Discussions
Join the NetSuite community to innovate, connect, and discover what’s next.
SuiteWorld brings thousands of innovators, builders, and leaders together to learn, connect, and shape what’s next. This October, explore how to build a stronger foundation for growth through inspiring keynotes, major product reveals, hands-on sessions, and unforgettable moments—all in one place for our biggest event of the year. Register now
Partner Module Causing Significant Load Time Increase
Our instance has the partner module installed which adds a series of fields to create a distributor, reseller, end user customer hierarchy. We've noticed some significant performance issues over the last year and today I identified a [potential] bug with the channel tier field when referenced via a search join.
The 'Channel Tier' field controls the hierarchy level of a customer record; when this field is referenced via a saved search join using 'Parent Client Fields..." it causes a tremendous amount of load time in suitescript and the UI. I have tested this with additional joins to the same record, however that field is the only one that provides a significant load time increase. Here's the suitescript code that led me to find the error: