Discussions
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Partner Module Causing Significant Load Time Increase
Our instance has the partner module installed which adds a series of fields to create a distributor, reseller, end user customer hierarchy. We've noticed some significant performance issues over the last year and today I identified a [potential] bug with the channel tier field when referenced via a search join.
The 'Channel Tier' field controls the hierarchy level of a customer record; when this field is referenced via a saved search join using 'Parent Client Fields..." it causes a tremendous amount of load time in suitescript and the UI. I have tested this with additional joins to the same record, however that field is the only one that provides a significant load time increase. Here's the suitescript code that led me to find the error: