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Exception during template merging - going from CRMDSK to Scriptable
I am forced to make changes to my old message templates and I am working to migrate them to the scriptable template. Today I got an error from one of my users. The error on a scriptable version of a message was "Exception during template merging". I am not sure why this is. If I take off 99% of all the field values then it works fine.
In my role (administrator) it works fine, so it lead me to think it was a role issue. I have tried some other roles we have and it worked there as well. It will only generate this error from one of my many custom roles.
In my role (administrator) it works fine, so it lead me to think it was a role issue. I have tried some other roles we have and it worked there as well. It will only generate this error from one of my many custom roles.
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