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Behaviour of customer entityid field changed automatically

edited Dec 3, 2019 2:45PM in General 5 comments

Last night at 2:06 GMT our NetSuite account changed so that the customer entityid field now stores the customer number as well as the customer name. This is not a change that we have made. It happened automatically!

Also, immediately before the change and sporadically afterwards, SuiteTalk returned a HTML document instead of XML:
 
  <HTML>
  <TITLE>Page Unavailable</TITLE><BODY>
  http://www.na1.netsuite.com/page_not_found.jsp is unavailable, please contact system administractor.
  </BODY>
  </HTML>

Over the next few hours there were occasional SuiteTalk connection errors, which I have not see before.

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