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Join the NetSuite community to innovate, connect, and discover what’s next.
SuiteWorld brings thousands of innovators, builders, and leaders together to learn, connect, and shape what’s next. This October, explore how to build a stronger foundation for growth through inspiring keynotes, major product reveals, hands-on sessions, and unforgettable moments—all in one place for our biggest event of the year. Register now
"This sales order cannot be fulfilled because it has a payment hold"
We have been experiencing issues fulfilling sales orders lately. Some, but not all of the sales ordered submitted produce the error "This sales order cannot be fulfilled because it has a payment hold" upon attempt to fulfill the order. The catch these customers are not behind on payments, they hold sufficient credit, we have sufficient inventory to fulfill the order and so on. We cannot find any unique difference between sales orders which produce the error and those which do not. Also setting the Hold field in the customer record to "No" seems to have no effect. We tried to
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