Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 11, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 30 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Always with the wrong Custom Trx Form, but not the preferred
I have multiple Custom Transaction Forms (for Invoice).
I have carefully checked and setup :
1. for the preferred is correctly tick in the Custom Transaction Form listing (Setup>Customization>Transaction Forms),
2. also ensure correct setup for the role for those enable few forms and ensure correct tick for preferred.
But the user with this role, she create invoice, it always being defaulted to other Custom Trx Form. Why it is so? what I have missed?
Have done Ctrl+F5 refresh screen a few times, the user logout and re-login. But still problem.
Please advise. Many thanks.
0