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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
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Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Trying to Update Customer Center
From our case forms we have two tabs: User Notes and Files
Of those tabs I was able to add them to the external case form. Each of them are not functioning properly.
1) The user notes does not show at all on the customer center
2) The files show but you are not able to open or view them
Does anyone have any idea why or what I am doing wrong? Are there certain permissions that are not allowed in the customer center?
I can always file a case but just wanted to see if anyone had an idea.
Thanks,
Natalie
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