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XML or CSV Customer Import Not Working

edited Dec 13, 2019 11:48PM in General 6 comments

When I try to import new customers into Netsuite using either smbXML or CSV, I get the following message:

"The taxItemHandle or taxItemRef element on customer is not supported in this edition of the product."

We are using the Canadian edition of version 11.

Suggestions?

Ron

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