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Attention: Customers with NetSuite Electronic Bank Payment (EBP) SuiteApp, version 2020.2 QA (ID 315896) must UPDATE (do NOT uninstall) their bundle to the Production version 2022.1 (ID 416781) by December 31, 2022. Note: If users fail to manually update the Electronic Bank Payments SuiteApp within the given time window, this version of the SuiteApp (ID: 315896) will be deprecated and the account will not be updated to Leading version (2022.1) of the Electronic Bank Payments SuiteApp. Please refer to the campaign email sent to impacted customers for more information.
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Sales tax problems in v11
Our sales orders don't have sales tax (when they shouldn't), so they are behaving correctly. These are orders entered online through the shopping cart. The problem is, we go to bill a sales order and it puts sales tax on the "cash sale record" when there was no tax on the SO. We have been manually removing the sales tax from the cash sale before charging the customer's credit card. This leads to ANOTHER problem. When we remove the sales tax, NS asks us to recalculate the shipping amount. We click the calculate shipping button and it recalculates a number