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Lots of Timing out on Saved Searches

edited Dec 13, 2019 11:47PM in General 1 comment

This problem has persisted in both v11 and v11.0.3...

Basically when we attempt to run a back-end saved search we receive the dreaded "an unknown error has occurred".

Walking through these with Gold support reps highlights that the behind-the-scenes error log entries contain: "Invalid identifier" or "maximum time for search query exceeded" or "Truncation or null fetch error occurred".

This implies that (either/or):
a) db performance has degraded significantly in the new environment (i.e. migration to Oracle 10g platform)
b) the db schema has been altered and a data migration exercise hasn't worked quite correctly.

Either way, these issues ara cropping up throughout our Netsuite UI and is preventing some of our business processing from working! Has anyone out there experienced similar AND had it resolved????

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