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Email Integration...

edited Dec 13, 2019 11:47PM in General 6 comments

We have been unable to integrate our Outlook email since Version 11 -- we get an error "The Web Service has returned an unexpected error" -- we reported this issue over 3 weeks ago and still haven't heard a response.. We capture cases via this email feature and it is an important part of our support process --- Anyone else having email integration issues? any suggestions or advice?

Are there any plans to integrate with Mozilla email?

Thanks for any feedback...

Gary

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