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Can't Get Mem Transaction to Enter!

edited Dec 13, 2019 11:47PM in General

I am trying to enter our memorized transactions but keep getting this error message: Items you have requested in the record have been deleted since you retrieved the form. 

I never got this error message before v.11, and I can't figure out why it is happening but it won't let me enter the memorized transaction...I've tried just about everything I can think of - re entered the customer name, sales rep, checked the tax and the customer message, re-chose the billing address, re-selected and entered each of the items on the invoice...does anyone have an idea what is going on?

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