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What the ???? Philippines??

edited Dec 13, 2019 11:47PM in General

I am on Gold Support with a person in the Philippines?? They have 3 call centers now she told me Toronto, San Mateo nd Philippines.

I was on hold for 3 minutes before she answered and seems quite capable.

I guess I missed the NS memo about the new center.

She says she has been with NS for a year in Philippines.

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