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Ver 07 invalid password lockout?

edited Dec 13, 2019 11:45PM in General 10 comments

I have a sales manager who did not set his security questions with our upgrade.  He came to me this morning after 6 failed login attempts, for me to reset his password.  (sigh)

Upon resetting his password, he is getting a screen that his login is locked for a total of 30 minutes (only 26 remaining) due to 6 failed login attempts.

Is there any way around this?  Otherwise, he is going to remain pacing in front of my desk for the next half hour.

~angela

Angela Bayliss

Jade Global - SW Florida

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