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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
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Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Ver 2007.1 Customer Dashboard Inconsistency
This is truly hard to believe! Why would you deliberately design the Customer Dashboard to display inconsistent data between the Transaction Portlet and the KPIs!?!?
From the Ver 2007.1 Release Notes:
[SIZE=3]Customer Dashboard Transactions Roll-Up[/SIZE]
[SIZE=2]The Transactions portlet on a customer dashboard now includes transactions for the [/SIZE]customer’s related jobs and subcustomers. This feature ensures that transactions associated with jobs and subcustomers roll up on the customer dashboard in the same manner that they roll up on the customer record.
Note that customer dashboard KPIs generally do not include this rollup in their totals. However, when the Accept Payments Through Top-Level Customer preference is enabled, the