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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
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Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
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Can Not Create and Save New Customer Record
Since V2007 was released we can not create and save a new (not existing) customer record. Regardless if the relationship is a lead/prospect/customer, once the data is in and clicking SAVE results in " An unexpected error has occurred. Please click here to notify support and provide your contact information". I taken out our custom form for the "Standard Customer Form", logging in from various computers, roles, etc. to no avail. We are into our 4th year of NS.
The only work around I currently have is to create a new customer record from our web site as if we was a customer ordering from our website (we later edit it properly with all the details from within NS). I do not know what we would do if we were not using the online store functionality.