Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more

Case Issues (reply from email notification.

edited Dec 13, 2019 11:43PM in General 5 comments

We use the Case system for several areas of our business as of the update we are having issues when we reply to the case email (rather than opening the case).  Below is the message we are getting when ever we reply to the customer on a case.  Any help would be great.


Your message did not reach some or all of the intended recipients.

      Subject: RE: Case # MG7243 Assignment: "Netsuite shows HTML code rather then a space."
      Sent: 4/15/2008 3:22 PM

The following recipient(s) could not be reached:

      cases.652186.27168_assign_11.584517df58@cases.netsuite.com on 4/15/2008 3:22 PM
            The e-mail system was unable to deliver the message, but did not report a specific reason.  Check the address and try again.  If it still fails, contact your system administrator.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 4 (Oct-Dec 2025)

This Week's Leaders

This Month's Leaders

All Time Leaders