megaphone
SuiteWorld 2026 registration is now open—save $300 Register now
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Stay in the know of how NetSuite can help grow your business with our guides, webinars, and events. Subscribe Here
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
What if your ERP could help surface the next step before you go looking for it? Watch here to learn more!

Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Keep an eye out for upcoming NetSuite events, including meetups, workshops, and webinars. These sessions are a great way to connect with peers, learn from experts, and stay current on the latest NetSuite updates and best practices. Registration links are provided in each event.
Save $30 - limited to first 1,000 registrants
Join the NetSuite community to innovate, connect, and discover what’s next.

SuiteWorld brings thousands of innovators, builders, and leaders together to learn, connect, and shape what’s next. This October, explore how to build a stronger foundation for growth through inspiring keynotes, major product reveals, hands-on sessions, and unforgettable moments—all in one place for our biggest event of the year. Register now

Scheduled Workflow - Just how is this supposed to work?

edited Dec 13, 2019 11:41PM in General 2 comments

First of all, NetSuite should open up a forum category for Workflow Manager and assign a knowledgable person to monitor these threads.  If you want feedback and to get people using it we need a way to get answers quickly.

OK, so I have a scheduled workflow and I see the following in the Workflow History:


Claim Submission Status Updater     Scheduled Entry     5/6/2010 8:02 am     5/6/2010 11:14 am           
Claim Submission Status Updater     Scheduled Entry     5/6/2010 7:02 am     5/6/2010 7:47 am


Why is it staying in a State for 3+ hours?  When the Workflow runs as a User Event triggered workflow it completes in less than 1 minute:

Claim Submission Status Updater     Scheduled Entry     5/5/2010 10:06 pm     5/5/2010 10:06 pm           

Steve Klett | Senior Developer
NetValue Technology

image-8cb77df5036e1-7e7f.png

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 2 (Apr-Jun 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders