Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
$0 Statements went to Prospects & Leads
Just thought I'd pop this one in, in case anyone else has a similar issue.
We send monthly statements with a customised covering letter. To do this we use Documents >>Bulk Merge and have a Group based on a saved search for customers whom have a balance due.
The same saved search has been working for the past year. On Tuesday, first send since the upgrade, we managed to send a Statement to everyone using the same search including Prospects & leads.
Certainly our person sending it 'could' have noticed that the results were 4,000 customers instead of the usual 40 but it was totally unexpected.
0