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Status.Netsuite.com

edited Dec 13, 2019 11:38PM in General 2 comments

I did not know where to post this thread, so I figured I'd start here.

Question:  How can status.netsuite.com show 100% uptime for yesterday when there were 2 MAJOR incidents?  The first affected us for at LEAST 30 minutes.  If it is because it did not affect 100% of Netsuite's customers, then that is even more baloney than the actual status.netsuite.com (which is always at least 30 minutes BEHIND the true status of the system).

I'm not looking for a credit, yet, but this latest release and all the issues we have had with it are really worrying me as to the longevity of this system.  Quality control for the Thursday night fixes has been AWFUL.  When our contract comes up at the end of this year, I am going to ask in writing that we be put into the LAST group of every major release.

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