Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Keep an eye out for upcoming NetSuite events, including meetups, workshops, and webinars. These sessions are a great way to connect with peers, learn from experts, and stay current on the latest NetSuite updates and best practices. Registration links are provided in each event.
Save $30 - limited to first 1,000 registrants
Join the NetSuite community to innovate, connect, and discover what’s next.
SuiteWorld brings thousands of innovators, builders, and leaders together to learn, connect, and shape what’s next. This October, explore how to build a stronger foundation for growth through inspiring keynotes, major product reveals, hands-on sessions, and unforgettable moments—all in one place for our biggest event of the year. Register now
Join the NetSuite community to innovate, connect, and discover what’s next.
SuiteWorld brings thousands of innovators, builders, and leaders together to learn, connect, and shape what’s next. This October, explore how to build a stronger foundation for growth through inspiring keynotes, major product reveals, hands-on sessions, and unforgettable moments—all in one place for our biggest event of the year. Register now
'USER_ERROR Please specify a tax code and tax rate for this customer' since release
We use web services to add customers and sales order to NetSuite.
Since the new release, 90% still seem to get added OK. But, the rest of the order adds have begun failing with error 'USER_ERROR Please specify a tax code and tax rate for this customer'. They failing order adds have regions/postcodes where we do not charge tax. Other orders shipping to such regions have been added OK.
Our Set Up Taxes settings:
We have as Checked: Enable Tax Lookup, Customers default to taxable, items default to taxable, charge out of district sales tax.
Charge Sales Tax on store orders = Always
0