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Non-inventory, Non-Fulfillable Item Asking for Shipping

edited Nov 25, 2019 10:45AM in Accounting / ERP 2 comments

We set up a non-inventory item that has the Can be Fulfilled box cleared. It is set to display in the Web site. It doesn't ship - it's buying will call tickets.

However, when a customer goes through checkout (only buying this item), it is still asking for shipping information and wanting to charge for shipping.

Why?

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