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UPS Realtime Rate Error Message

edited Nov 25, 2019 10:44AM in Accounting / ERP 5 comments

We are getting an error message "Could not calcualte cost for the selected Realtime rate. UPS did not return any rates for the specified origin and destination addresses." only when we are placing an order directly in NetSuite.  We are getting the rates through our website.:h_a_w:

I checked on the Suite Answers site and found nothing.

Anyone have any ideas?

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