Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Update: Narrative Insights has been restored and is now available.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
SupportCase Messages
I am trying to get a count on total messages attached to a support case. Doing a basic support case search seems to only return the incoming message. Is this a join using the messagesJoin or is it a different search entirely passing in the support case internal Id? I am writing this in PHP and as you might have discovered, there isn't much out there in the way of PHP examples.
I am still trying to get the hang of joins, so I still have a hill to climb.
Thanks in advance!
0