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Upsert and ExternalId

edited Dec 2, 2019 3:01PM in SuiteCloud / Customization 5 comments

I've gotten some searches going, and am now playing with upsert, using SuiteTalk.   I'm using endpoint 2012_2_0.  

I'm really confused by what I read in online docs.

Here's what I see about upsert at:
https://netsuite.custhelp.com/app/answers/detail/a_id/10835/kw/upsert
"Because external ID is mandatory for this operation, upsert is supported only for records that support the external ID field. For a list of these records, see NetSuite Record Types that Support External ID. Also, this operation prohibits the passing of internal ID values." 

Reading this, I get the idea that a record has to have a value for externalId to be recognized for update during upsert.  (true?)  I confirm that the entities I'm dealing with are in the list of supported record types.

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