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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
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Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
NS not charging VAT on online shipping items
We are running a NS webshop.
Starting from all the orders received last sunday, NS is not charging vat on shipping costs. Any thing has changed lately, do we need to change our settings with the new v11.0.2? I checked our shipping item and the tax field was set properly. If we try to create the same SO directly from NS, the vat is applied properly on the shipping item; the problem occurs only for web sales orders. Anyone experiencing this issue? Thx.
(I have uploaded the case #447029)
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