Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
HELP! download with form crashing
I've just built my first Download with Form. Nothing fancy afaik.
The form and download test out fine, seperately, but when linked together, the form crashes on submission with the message "An unexpected error has occurred. Technical Support has been alerted to this problem." (It doesn't alert us, though...)
I've also tried different forms. No record is created/updated before the crash message (creates fine with just the form). The pdf file (c. 0.7Mb) is set to download without logon. Have tried IE and Firefox, both when logged into NS and when logged off. Have tried to vary workflow and change fields. We don't [yet] have the webstore digital download module. No scripts at this point.
0