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Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.

Unable to change THEME following maintenance

in Web Site / E-Commerce

Surely I am not alone with this one - following the scheduled maintenance nearly two weeks ago I have been unable to change the theme for our hosted website to a customised one. Even if the customisation is not customised e.g. just a copy of the NS original it reports that things have been deleted since last update and doesn't allow it. I am new to NS and try to setup everything and get our web site up and running - can you add your name to this if you too are frustrated about this - as a new user

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