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Please note that on Saturday, April 11, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 30 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.

Unable to change THEME following maintenance

in Web Site / E-Commerce

Surely I am not alone with this one - following the scheduled maintenance nearly two weeks ago I have been unable to change the theme for our hosted website to a customised one. Even if the customisation is not customised e.g. just a copy of the NS original it reports that things have been deleted since last update and doesn't allow it. I am new to NS and try to setup everything and get our web site up and running - can you add your name to this if you too are frustrated about this - as a new user

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