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Problems with out of stock items being sold

We have our preferences set so that "webstore items out of stock" are "disallow back orders but display out-of-stock message."

It's been working just fine for a year now, but today I got an order for an item we should have sold out on yesterday. The system has the right amount in inventory (1), and it now shows 1 backordered item, which it shouldn't. And it shouldn't have sold the item to today's customer.

Frustrating, embarrassing, and a waste of my time.



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Community Whiz

Quarter 1 (Jan-Mar 2024)

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