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Entering Customer details

edited Aug 14, 2006 3:29PM in Web Site / E-Commerce 2 comments

I have a problem with inconsistent data entry for a customer.

From the webstore, when you enter the individual name, company name and address details, these get entered into the attention line, addressee line and address lines respectively. It also creates the customer as an individual and populates the first anme, last name and compnay name fields.

However, when you enter a customer via the customer pop-up window from a tranasction, the entity name is what gets populated in the addressee field, so if you enter a company name, that does not appear in the address at all. I understand that the addressee field gets populated because it is mandatory, but then there would be a lot of jiggering around to get the record format the same. The other problem is you cannot use javascript in the pop up window.

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