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Attention: Customers with NetSuite Electronic Bank Payment (EBP) SuiteApp, version 2020.2 QA (ID 315896) must UPDATE (do NOT uninstall) their bundle to the Production version 2022.1 (ID 416781) by December 31, 2022. Note: If users fail to manually update the Electronic Bank Payments SuiteApp within the given time window, this version of the SuiteApp (ID: 315896) will be deprecated and the account will not be updated to Leading version (2022.1) of the Electronic Bank Payments SuiteApp. Please refer to the campaign email sent to impacted customers for more information.
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NetSuite Release 2023.1 is here! Download the release notes and post your questions in the new Release 2023.1 category.
Join the webinar and "Get the Most Out of NetSuite Inventory Management" on May 2, 2023 at 10 AM PST. Click on this link to register. Do not forget to RSVP on this page as well!

"Free Shipping" is confusing customers!

We have a default shipping method in our store for "In-Store Pickup." However, when you get to the shopping cart, it reads "Free Shipping" and then describes it as "In-Store Pickup." We have customers complaining that its confusing because they think they are getting Free Shipping. Can we change the way it comes up in the cart. It only appears that we can alter the description text. How could I change it to something like "No Shipping"?

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