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can't get past billing info - please HELP!
I have a few consumers who've emailed me today with the problem of not being able to get past the billing screen! it just looks and looks but nothing happens.
Has anyone encountered this problem! I saw a previous post that pointed to a javascript issue but i don't have any js in my file cabinet.
Any help would be greatly appreciated.
John
John Mitchell
evangelist
Whimsy Press
678.457.5646
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