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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
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Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Shipping item in customer record changes permanently
Hi;
When an existing customer, with "UPS Ground" shipping item, orders on line (web store) but chooses "Next Day Air" because he/she has an emergency, his shipping item in the customer record will change to "Next Day Air" permanently. All their future orders will be shipped " Next Day Air". This have made some of our clients very angry because of the extra shipping charges.
NetSuite says this is the way it is designed and there is no problem with it.
Any idea on how to fix this is appreciated.
Julian
0