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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
Read on for the latest updates including:
• Agenda Builder launch
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• And more!
Check out this thread to learn more!
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Shipping cost estimator appears incorrect
We recently added the shipping cost estimator tool on our view cart page. We use UPS integrated real-time rates with no discount % to bill our customers shipping charges. In testing the estimate tool (pre-checkout) versus the actual Sales Order/Checkout, the estimator tool is giving different results - usually lower shipping costs. For instance to ship a 1 lb package from GA (our location) to GA the estimator tool says $4.15 but when you proceed through checkout the acutal cost is $6.70 (a 50% error rate). This could cause customer dissatisfaction or abandonment if the variance is large enough.
Anyone have this problem or insights into how to correct this?
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