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FAQ access for customers

edited Mar 15, 2007 8:24PM in Web Site / E-Commerce 3 comments

How do I do this?

We want to allow customers to access the FAQ/knowledge base engine and submit cases online (forms are built and linked already), but the look-and-feel should match our website.

Please note that we do not need customers to have shopping-cart functions for buying anything.

http://www.thedeal.com

Thanks,
Steve

PS - Here's my boss's comment: Is the ‘shopping cart’ necessary—why not just a customer service label? How do we get Deal branding into this page and Sufficient look and feel so that people know what this is if they hit it off of the TheDeal.com and don’t feel they’ve dropped into a web waste basket?

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