Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
ALL WEB ORDERS = "Error occured during checkout"
We need urgent help!
Starting 3 days ago in the afternoon, all web customers have not been able to successfully place an order. At checkout, a customer receives this message:
"System Maintenance Period
Our Web site is temporarily unavailable while we perform routine system maintenance. We are working on the site to improve its appearance and functionality.
We sincerely apologize for the inconvenience. Please visit us again later. "
For each failed web order, we get an email with the customer's name and the items they were trying to order saying "An error occurred during checkout: ..."
Is anybody else experiencing this? I can't believe system maintenance would be ongoing for 3 days.
0