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Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
NetSuite launches new wholesale distributions solution in Japan in January 2026!
NetSuite has launched SuiteSuccess Wholesale Distribution Edition, in Japan. Please join us the webinar on February 12 that introduces NetSuite solution with demos and case studies for Wholesale Industry.
Register Now
NetSuite has launched SuiteSuccess Wholesale Distribution Edition, in Japan. Please join us the webinar on February 12 that introduces NetSuite solution with demos and case studies for Wholesale Industry.
Register Now
NetSuite 2026.1 Release Notes - This document summarizes the changes to NetSuite between 2026.1 and the previous release.
Have questions or experiences to share? Post your Release 2026.1 questions and join discussions in the Release 2026.1 category.
Have questions or experiences to share? Post your Release 2026.1 questions and join discussions in the Release 2026.1 category.
Order confirmation emails -- website vs non-website
When a customer places an order on our website, they receive a friendly confirmation email. We know how to control the content of and appearance of that email.
When one of our customer service representatives initiate a sales order over the phone (non-website), a copy of the sales order is emailed to the customer. It's very plain -- no friendly message, no friendly subject line, no pretty layout -- it's just the sales order We would like THAT email to look just like the one the customer would have received had they placed their order on the website.
I have found the setting which allows the same template to be used for website and non-website order
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