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Customer Center - My Account ... I'm confused.

edited Aug 27, 2007 12:04PM in Web Site / E-Commerce 1 comment

I'm trying to get a handle on the customer center.  It seems that when we give customers access they are sent an email that has a link to log in to Netsuite to see their center. 

Is the center the same thing as 'My Account' when a customer logs in on our web site? 

If it is, is there a way to change the text at the bottom of the 'give access' email to direct the customer to our web site instead of to Netsuite?

I looked in the 'Customize Web Site Text' sections and couldn't see it anywhere.

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