Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Setup "from" email addresse in customer form workflow
I have created an online customer form. In Set-up Workflow, I have chosen an email template (I created) for "Send Auto-reply Email". The From Field of my email is always my email address. I look how to replace my email by a corporate one (like for campaigns)
In Company information, there is another email address in "Return Email Address" field. I would like that address to be used instead of mine. In Setup Printing, Fax & Email, the value of "Send Form Emails From" is Company Return Email Address. Results: no changes...
Do you know where is the from email coming from ?
0