Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
No Email Notification for Orders paid via Paypal
We've recently noticed that we are not getting Email Notifications for Orders that are paid via Paypal.
We received email notification for web orders (as set via Netsuite) without a problem. Actually, I think it is a setting in Netsuite where order emails that are to be sent out to the customers are CC'd to another email address.
We can not confirm but we are afraid our customers are not receiving email notifications for their email also for the same reason as above that we are not receiving a CC of the email.
I see from previous posts that there have been cases in the past where the order and payments haven't been linked to each other.
0