Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Solutions not showing in website
We have had an ongoing issue with trying to get Solutions posted for our Clients in the web store (specific to each Client). It took a while for NetSuite to make it so they would show up at all, and now they only show up in the Customer Center. We need the Solutions to show up when the Clients are logged into the WebStore. The categories show fine, just not the actual Solutions. Is anyone else having that problem - or any successes?
We have this open with Support, but even with Gold support I feel very abandonded.
617958 Issue 129562: solutions not attached to knowledge base
0