Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Matrix item won't add to cart
I searched the group and found a few posts with this problem but never a resolution. Has there been one?
New Matrix item reloads page instead of adding item to cart. As seen at:
http://www.watergarden.org/Pond-Supplies/New-Pond-Products/6-3-Solar-Floating-Light#
All other Matrix items work fine. I can find no difference in the setup of the items. The only thing that appears different is that on the parent item, the working ones show on-hand inventory as zero, while the one that won't work the field is blank. All Child items do have inventory on hand.
Any ideas would be great. Thanks
0