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Worldpay integration stopped working (PMPPI.badAuthPassword) after upgrade?

edited Feb 20, 2008 11:36PM in Web Site / E-Commerce 5 comments

Try and fulfill a sales order placed on the web store (using worldpay as provider)

Result:
PMPPI.badAuthPassword



Note 1: worldpay are one of the UK merchant processors supported by Netsuite.

Note 2: worldpay upgraded their systems this weekend - this problem is probably related to that.  Please contact worldpay for more information.

I have also reported this problem to worldpay with the incident number  '080211-000245'.

I have also reported this problem to netsuite with the case number 675481.


Is anybody else seeing this?  I'm getting 'bad password' but I really really don't want to go around resetting passwords since this all worked fine on Friday - and 'authorisation' is working fine from the web store, just not fulfillment.  I assume Netsuite have not upgraded their systems to match the worldpay upgrade.

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