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Read on for the latest updates including:
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• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Lead to Customer not Converting.....?
Hi there,
We currently import a series of Lead records into our instance of NetSuite. - These are people interested in a certain product on our ecommerce website. They have given us their firstname, lastname and email address and this is stored in the lead record.
Now let's say that one of the leads comes to the ecommerce website to buy the product using the NetSuite hosted shopping cart functionality. What happens is, they register again -> another lead record is created, then when the purchase is complete the record becomes a customer. But what we are left with in our system is a duplicate: the lead record we originally imported AND the customer record created in the checkout process.
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