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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Help! Reduced or Same Shipping For Multiple items...
Hi All,
If anyone has input on how to resolve charging proper freight for the following scenarios we would greatly appreciate it.
1) Customer orders 1 box of 500 crickets and 1 box of 1,000 mealworms should receive a charge of $20.90 because the first box is $14.95 and each additional box in a shipment is $5.95.
However, online they are charged $29.90 because we have all of the live feeders marked as $14.95 in Netsuite but this causes any customer who orders more than 1 live feeder to be over charged.
We have a message here http://www.bigappleherp.com/Crickets saying to call your order in if more than 1 quantity is being ordered but very few read that and we end up sending corrected sales orders back to everyone.
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