Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Lead Source + Promotion Code, Error
Ok we have a form that automatically sets a lead source on the record. We have also set up a Promotion code that applies to certain items on the first purchase. See this image for the promotion code setup:
and then this is tied in with the campaign:
so in theory a new lead can complete the form have the lead source set and then navigate to the store, log in and get discount on the first item they purchase, well thats the theory, it does not work on checkout the individual pays full price and only after manually typing in the promo code is the discount applied.
0