Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
More Multi-Site Shipping Problem~~~ HELP!!!
We have 2 websites. On Website 1, we charge shipping, and on Website 2, we offer free shipping.
Because the sites cannot run independently, products are only featured on one website. (e.g. Item A on Website 1, and Item B on Website 2.)
Now, when our customer shop on Website 1 and purchase Item A, he can search for "Item B" on Website 1 and still purchase Item B from Website 1.
Which is still doable, but for some reason, the shipping fee that should had been charged for Item A doesn't show up and the customer got free shipping on both items, even though the shipping method only set up Item A as free shipping item!
0