Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
checkout abandonment + promotion code
ok now that promotion codes are working fully i was thinking is there a way to tell which customers have abandoned their checkout/carts (of course only if they have been logged in)?
and based on their abandonment target them via a campaign offering dicsount with the use of a promotion code.
i know this will be accessed via a saved search but cannot find cart/checkout options there to query.
Please let me know if its possible before i waste any more time on it?
0