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Continue Shopping button not returning to Catalog page

edited Dec 19, 2009 12:30PM in Web Site / E-Commerce 1 comment

Has anyone encounter or experience any problems with the "Continue Shopping" button in the shopping cart that will not return to the catalog page?

The webstore is hosted through NetSuite and we have the domain forwarded via CNAME forwarding method and than in NetSuite the domain is then redirected to a specific category page. The pages are loading fine and the redirecting is also working fine but as soon as an item is added to the cart or when viewing cart, customers are unable to return to the catalog page or the previous page after clicking on the "Continue Shopping" button. They are stuck in the shopping cart and force to either check out or abandon the cart altogether because they are frustrated.

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