Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
Custom Field on Webstore: Spambots and Huge Cart Abandonment
At the end of last week, I noticed some very unusual jumps in cart abandonment numbers.
Also, several customers contacted us over the weekend with reports that our webstore was not working properly: problems with large delays in between clicking "buy" or "checkout" and the time it took for NS checkout to finally display.
After contacting support, who found that a custom field (custom transaction item option - text area) that is required to purchase an item (the field requires buyers to enter in a name that will be included on the sales order form per item) was being repeatedly hit by a spambot and that the security of the field had been compromised and was creating and abandoing shopping carts over and over.
0